DIRECTOR OF OPERATIONS
TRIVISONNO REAL ESTATE TEAM
WHO ARE WE LOOKING FOR?
The Director of Operations is a key systems builder and empire protector for our growing real estate sales team. This Director is the master of systems, consistently seeking new, innovative, and efficient business processes that save time and money. As a key leader of our team, the Director of Ops increases the ability of the Team to process transactions, freeing the Outside Sales Agents to focus more on generating transactions than closing them. This person relishes the opportunity to build, implement, and manage multiple systems, and is seen throughout the organization as the expert on efficiency and systems. This person exhibits a drive to use systems as a strategic tool for creating an advantage for the organization. This individual will have some ability to show patience in finding a solution, though accomplishing the objective is more important for this person than using one specific process.
The Director of Operations is deeply committed to supporting the growth of the team owner, sales director and outside sales agents in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the organization. As the success of the business grows, this individual will be responsible for hiring, training, and leading additional department members to ensure all administrative tasks of the business continue to be completed to high standards with maximum efficiency.
WHAT WILL YOU DO?
THESE ARE THE STANDARDS A WELL-ABOVE AVERAGE PERFORMER WILL MAINTAIN OR SUCCEED:
Build, implements, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing.
Assists as needed in documenting the systems of other departments, including customer service, buyer, seller, lead generation, tracking, and expansion systems.
Is responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports.
Oversees all contracts through closing and hands on where necessary.
Create and maintain an operations manual that documents all systems and standards.
Coordinates the purchase, installation, and maintenance of all office equipment.
Is responsible for hiring, training, consulting, and holding accountable all additional
administrative department members.
ESSENTIAL DUTIES & RESPONSIBILITIES:
○ System development, implementation, documentation, and management
○ Information management
○ Oversight of contracts through closing - specifically listings
○ Customer/Vendor relations
○ Bookkeeping (A/R and A/P)
○ Leading administrative department members (as appropriate to organizational
○ Team Owner – daily
○ Director Of Sales - daily
○ Outside Sales Agents – daily
○ Administrative Department – daily
○ Buyer/Seller Clients - daily
○ Vendors – daily
● High school graduate
● Bachelor’s degree preferred
● 1–3 years of service and management experience
● 2–5 years of administrative experience
● Comfort building systems inside CRM
● Base + Bonus
Click the "Email Resume" box to send us a copy of your resume or email your resume to Kiley@TrivTeam.com.
We will fill you in on next steps once you send your resume.